Home & Hospice Care

Many hospices and home care facilities are in need of an after hours answering service that can not only provide customer service during off-hours, but also help with overflow calls at busy times during the day. They also have unique medical answering service needs because of the nature of their business. People that are contacting your home care or hospice facility need a special kind of customer service that places an emphasis on efficiency and compassion.

At Ansercomm our virtual receptionists service a variety of industries, but not every agent we train will work with a home care or hospice facility. Each of our home and hospice care virtual receptionists are screened and chosen for their empathy and people skills. They go through rigorous training (with a special emphasis on sensitivity and prompt service) and work with hand-picked clients to learn about their individual business and unique needs.

Ansercomm can provide your home care or hospice facility with a 24 hour call answering service that will ensure that your clients will be taken care of whenever they have a need. Our virtual receptionists are HIPAA compliant, and are specifically trained to handle the unique needs that home care and hospice centers have. We collaborate with each facility we work with in order to create proper protocols and guidelines for effectively handing off callers to your in-house staff members.

Ansercomm has worked with single location hospice and home care facilities to nationwide conglomerates. We strive to provide the best telephone answering service to support your needs and meet your professional expectations.

Contact us today so we can find a way to best meet your facility’s unique customer service needs.