Dealing with people during a time of intense grief requires a special type of compassion and skill. Something as seemingly small as answering the phone can have a tremendous impact on your customer’s experience. A bereaved person doesn’t want to hear an answering machine when they call your funeral home.
Despite their need for round the clock service, you can’t be open 24 hours a day. Our call answering service can ensure that your customers receive a compassionate and professional voice whether they call you during regular business hours or when you’re closed.
Ansercomm’s live answering service will help your callers 24 hours a day. You’ll never miss an important call because of holidays or off-hours, nor will your customers be denied prompt and professional service during their time of need.
We care, and it shows. Your virtual receptionists will answer every call with a level of empathy, compassion, and professionalism every funeral home should give their customers. We train our agents to recognize that callers will be contacting them at an emotional and stressful time, and they’ll be prepared to handle every call in an appropriate and caring manner. Your Ansercomm phone answering service representative will take detailed and accurate messages, and relay important information to your staff.
Your funeral home answering service is affordable and can be up and running in a matter of mere minutes. You’ll have the choice of using your existing number, or you can opt for a special toll-free number your customers can contact.
We also offer answering services to:
- Grief counselors
- Funeral transport companies
- Funeral directors
- Coroners’ offices
- Cremation facilities
- Cemetery service providers
- Memorial parks
- Funeral supply services
- Memorial supply services
An afterhours answering service can help during times of heavy call volume, ensure prompt service 24 hours a day, and can even help establish you as a reliable and important part of your local community.
Contact Ansercomm today so we can discuss the best way to meet your customer service needs.